Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern the relationship between Agribasket co. LLC, a company registered under the laws of Egypt ("Company") and all users of the Agribasket application and mobile platform ("Platform").

The Platform enables the following:

• Sellers to list and display fruits and vegetables for sale through auctions or direct transactions
• Buyers to purchase such goods
• Delivery partners to provide transportation and delivery services

Each confirmed transaction constitutes a binding agreement between the buyer and seller, and where applicable, between the buyer and delivery partner. The Company is not a party to these sale agreements and acts solely as a platform operator.

2. Commencement and Duration

These Terms come into effect from the date the user registers an account on the Platform and remain in effect until terminated in accordance with Clause 12.

3. Company Obligations

3.1 The Company must:

• Operate the Platform with reasonable care and diligence
• Provide users with access to the digital tools necessary to conduct auctions and direct sales
• Process payments and settlements between buyers and sellers where applicable
• Take reasonable measures to maintain system security and operational continuity

3.2

The Company does not assume ownership of any products listed on the Platform. Ownership and risk remain with the seller until delivery of the product to the buyer.

4. Seller Obligations

4.1 Sellers must:

• Provide accurate descriptions of goods offered for sale
• Comply with applicable laws in the fields of agriculture, commerce, and food safety
• Ensure that goods are of marketable quality and properly packaged
• Honor accepted bids and confirmed orders
• Pay service fees and commissions due to the Company
• Comply with operational policies and guidelines issued by the Company

5. Buyer Obligations

5.1 Buyers must:

• Provide accurate delivery and contact information
• Pay the full purchase price, delivery fees, and applicable charges in accordance with sale terms
• Accept delivery of goods at the agreed time and place
• Raise any complaints regarding quality or quantity within twenty-four (24) hours of delivery
• Refrain from any fraudulent or abusive use of auction or direct sale features

6. Delivery

• Delivery operations must be carried out by independent delivery partners operating through the Platform
• Delivery fees will be displayed to the buyer at the time of order confirmation
• Risk of loss transfers to the buyer upon delivery of goods to the provided delivery address
• The Company is not responsible for delays or losses attributable to delivery partners, but may assist in facilitating dispute resolution

7. Pricing and Payment

All prices must be in Egyptian Pounds

• The Company or its authorized payment service providers may collect payments processed through the Platform. Payments to sellers are settled net of commissions, fees, and applicable taxes
• The Company reserves the right to deduct service fees and commissions before transferring balances to sellers

8. Marketing and Branding

• The Company may display seller names, trademarks, and product images on the Platform for operational or promotional purposes
• Sellers grant the Company a non-exclusive, royalty-free license to use their trademarks and product images in connection with operating the Platform

9. Intellectual Property

• All rights in the Platform, including software, content, and databases, remain owned by the Company
• Users are prohibited from copying, modifying, or reverse engineering any part of the Platform

10. Liability and Indemnification

10.1

Nothing in these Terms limits liability for death, personal injury, or fraud

10.2

Subject to Clause 10.1, the Company shall not be liable for:

• Defects in products sold by sellers
• Indirect or consequential losses
• Delays, damages, or failures attributable to delivery partners

10.3

Users agree to indemnify and hold the Company harmless from claims or liabilities arising from their breach of these Terms or applicable laws

11. Data Protection

The Company will process personal data in accordance with applicable Egyptian data protection law and the privacy policy published on the Platform

12. Termination

12.1

Users may terminate their accounts by sending written notice to the Company

12.2

The Company may suspend or terminate access to the Platform immediately if the user:

• Violates these Terms
• Engages in fraudulent or illegal behavior
• Misuses the Platform

13. Compliance with Law

Users must comply with all applicable laws, including laws on commerce, consumer protection, anti-fraud, and food safety

14. General Provisions

• Force Majeure: No party shall be liable for failure resulting from events beyond reasonable control
• Assignment: Users may not assign rights or obligations without prior written consent
• Confidentiality: Non-public information obtained through the Platform shall be treated as confidential
• No Partnership: Nothing in these Terms creates an employment, agency, or partnership relationship between the Company and users

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Egypt. The courts of Egypt shall have exclusive jurisdiction to hear any disputes arising from or relating to these Terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at info@agribasket.co